“Dale, thank you so much for all your hard work on my deck.  I know it was a complicated job because there was so much water damage but I’m very impressed with how you replaced all the rotted wood and waterproofed it with vinyl so I don’t have to worry about it rotting again.  I also appreciated you removing my existing railings and putting them back on again.  You finished everything ahead of schedule and I continue to recommend you to family and friends.  Thanks again!”